The last couple of days I’ve been living in the land of tapware; an interesting and easy to get lost in world!
You might think a tap is a tap, but I have found that that isn’t so.
If you were buying a new kitchen, how much thought would go into your new tap?
I was going to buy a well-known brand tap, it looked good and was a great price, and it had a 7 year warranty.
All good I thought …. until…da, da, daaa….
The sales team pointed out that the warranty didn’t cover the cartridge. Now most taps are usually fine, it’s rare that things go wrong but if something were to go wrong it is usually the cartridge.
Hmmm, I think I’ll go for this brand over here. It’s more expensive but gives 15 years warranty on everything, and they give 5 years parts and labour warranty which means, that in the first 5 years should anything go wrong they will come to your house to repair it.
That tells me that they expect nothing to go wrong with this tap!
Reputation is everything; they as a company are willing to back their product.
This helps us! As a small business where our reputation is everything, it helps us be confident that we are giving our client the best product we can for their money.
A tap is functional, it is not usually noticed or admired. It is however something we want to work every time we use it. I can imagine how frustrating it would be to have a brand-new kitchen and the tap stopped working, or worse, broke altogether.
A very good reason for us to make sure we provide quality products. If you have any tap related questions, let me know and even if I don’t know the answer, I will find out for you 😊